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Contact us

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Our dedicated support team are here to help you, whenever you need it. Send us an email at support@oinkbingo.com

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If you need an answer quickly, you can reach us via phone. Our customer service team is the friendliest in the business. Call 0800 901 2510 for assistance.

FAQ

We all need a helping hand from time to time, so make sure you read up on the FAQs below for answers to common problems at Oink Bingo. Still stuck, or have another question? Contact Us and our support team will help you out!

I received a free spins voucher, how do I use it?

Once you’re logged into the site, you’ll find any available free spins vouchers in your Members Area. You can also head into the lobby and click the Present icon in the top right corner to see any free spins you have to claim.

How do I know the games are fair?

All our games are tested use a random number generator (RNG) to ensure random results, and these are frequently tested to prevent errors or inconsistencies. Our software is also thoroughly tested by external testing houses, and it undergoes regular maintenance to prevent problems occurring. Every game on Oink Bingo is subject to these tests, ensuring that fairness is upheld.

Are my payment details secure?

We use SSL Encryption with 128 bit encryption on Oink Bingo to ensure your details are kept private at all times. Any sensitive data sent from your account is encrypted by our systems, making it impossible for prying eyes to see your personal details.

How will transactions appear on my bank statement?

All your deposits and withdrawals will be listed on your bank statement until the title Cassava Enterprises or Virtual MaSerIRL.

How do I cash out and get paid?

Withdrawals can be requested in the Members Area, next to the Deposit option. Withdrawal times and max amounts vary depending on the option you are trying to make a withdrawal with; check our withdrawal policy for more information.

What happens if I get disconnected from a game?

Having internet troubles? Don’t worry, if you’re disconnected from a game while it is in play, it will still play out as normal, and any wins will be paid into your account as standard.

Bingo games

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5p

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Sunny '90s

10p

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Players badge46

Big Fat 10

5p

Chat host

Players badge35

BOUNCE'T

80p

Chat host

Players badge9

High 5

5p

Chat host

Players badge49

90's Extreme

5p

Chat host

Players badge6

Bingo Buddies

6p

Chat host

Players badge72

Chatterbox

10p

Chat host

Players badge26

Mystery Jackpots

FREE

Chat host

Players badge43

Daily Doozey

£1.00

Chat host

Players badge4

Roller Coaster

£2.00

Chat host

Players badge5

Exclusively Newbies

1p

Chat host

Players badge288

WOW!

5p

Chat host

Players badge532

£600 Dreamy Monday

25p

Chat host

Players badge98

£1,500 Terrific Tuesday

50p

Chat host

Players badge54

£500 Wacky Wednesday

25p

Chat host

Players badge69

£1K Wishful Thursday

FREE

Chat host

Players badge30

Freemium

FREE

Chat host

Players badge2149

£250 Sunday Sizzle

50p

Chat host

Players badge21

£10K Sunday Funday

£15.00

Chat host

Players badge30

£1k Payday

£10.00

Chat host

Players badge695

The Big £10,000

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