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Contact us

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Our dedicated support team are here to help you, whenever you need it. Send us an email at support@oinkbingo.com

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If you need an answer quickly, you can reach us via phone. Our customer service team is the friendliest in the business. Call 0800 901 2510 for assistance.

FAQ

We all need a helping hand from time to time, so make sure you read up on the FAQs below for answers to common problems at Oink Bingo. Still stuck, or have another question? Contact Us and our support team will help you out!

I received a free spins voucher, how do I use it?

Once you’re logged into the site, you’ll find any available free spins vouchers in your Members Area. You can also head into the lobby and click the Present icon in the top right corner to see any free spins you have to claim.

How do I know the games are fair?

All our games are tested use a random number generator (RNG) to ensure random results, and these are frequently tested to prevent errors or inconsistencies. Our software is also thoroughly tested by external testing houses, and it undergoes regular maintenance to prevent problems occurring. Every game on Oink Bingo is subject to these tests, ensuring that fairness is upheld.

Are my payment details secure?

We use SSL Encryption with 128 bit encryption on Oink Bingo to ensure your details are kept private at all times. Any sensitive data sent from your account is encrypted by our systems, making it impossible for prying eyes to see your personal details.

How will transactions appear on my bank statement?

All your deposits and withdrawals will be listed on your bank statement until the title Cassava Enterprises or Virtual MaSerIRL.

How do I cash out and get paid?

Withdrawals can be requested in the Members Area, next to the Deposit option. Withdrawal times and max amounts vary depending on the option you are trying to make a withdrawal with; check our withdrawal policy for more information.

What happens if I get disconnected from a game?

Having internet troubles? Don’t worry, if you’re disconnected from a game while it is in play, it will still play out as normal, and any wins will be paid into your account as standard.

Bingo games

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5p

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Bingo Buddies

5p

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Sunny '90s

5p

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90's Extreme

FREE

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Daily Doozey

20p

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High 5

10p

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Big Fat 10

4p

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Chatterbox

£1.00

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Roller Coaster

5p

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Mystery Jackpots

50p

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BOUNCE'T

50p
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Exclusively Newbies

FREE

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Players badge5358

£250 Sunday Sizzle

1p

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Players badge316

WOW!

50p

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Players badge169

£10K Sunday Funday

5p

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Players badge241

£600 Dreamy Monday

50p

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Players badge31

£500 Wacky Wednesday

25p

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£1K Wishful Thursday

FREE

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Freemium

£1.50

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£1k Payday

£10.00

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The Big £10,000

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