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Contact us

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Our dedicated support team are here to help you, whenever you need it. Send us an email at support@oinkbingo.com

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If you need an answer quickly, you can reach us via phone. Our customer service team is the friendliest in the business. Call 0800 901 2510 for assistance.

FAQ

We all need a helping hand from time to time, so make sure you read up on the FAQs below for answers to common problems at Oink Bingo. Still stuck, or have another question? Contact Us and our support team will help you out!

I received a free spins voucher, how do I use it?

Once you’re logged into the site, you’ll find any available free spins vouchers in your Members Area. You can also head into the lobby and click the Present icon in the top right corner to see any free spins you have to claim.

How do I know the games are fair?

All our games are tested use a random number generator (RNG) to ensure random results, and these are frequently tested to prevent errors or inconsistencies. Our software is also thoroughly tested by external testing houses, and it undergoes regular maintenance to prevent problems occurring. Every game on Oink Bingo is subject to these tests, ensuring that fairness is upheld.

Are my payment details secure?

We use SSL Encryption with 128 bit encryption on Oink Bingo to ensure your details are kept private at all times. Any sensitive data sent from your account is encrypted by our systems, making it impossible for prying eyes to see your personal details.

How will transactions appear on my bank statement?

All your deposits and withdrawals will be listed on your bank statement until the title Cassava Enterprises or Virtual MaSerIRL.

How do I cash out and get paid?

Withdrawals can be requested in the Members Area, next to the Deposit option. Withdrawal times and max amounts vary depending on the option you are trying to make a withdrawal with; check our withdrawal policy for more information.

What happens if I get disconnected from a game?

Having internet troubles? Don’t worry, if you’re disconnected from a game while it is in play, it will still play out as normal, and any wins will be paid into your account as standard.

Bingo games

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5p

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Players badge5

Bingo Roulette

5p

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Players badge27

BOUNCE'T

FREE

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Players badge34

Daily Doozey

10p

Chat host

Players badge12

Sunny '90s

10p

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Players badge19

Big Fat 10

30p

Chat host

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High 5

10p

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Players badge31

Mystery Jackpots

6p

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Players badge43

Chatterbox

£1.00

Chat host

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Roller Coaster

5p

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Players badge192

90's Extreme

50p

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Exclusively Newbies

FREE

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Players badge5504

£250 Sunday Sizzle

1p

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Players badge293

WOW!

50p

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Players badge179

£10K Sunday Funday

5p

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Players badge244

£600 Dreamy Monday

50p

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Players badge22

£500 Wacky Wednesday

25p

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£1K Wishful Thursday

FREE

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Players badge20

Freemium

£1.50

Chat host

Players badge71

£1k Payday

£10.00

Chat host

Players badge984

The Big £10,000

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